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She presented mrs. turner with an authorization form, and once it was completed, se printed the records requested.

by | Sep 22, 2022 | English | 0 comments

 

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The release of information is a key component of health information. Many of you may work in release of information. Review the resources below
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Resources
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Release of Information: Protecting against a breach
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Release of Information the Basics
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Instructions
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Review the scenario below
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Martha, a new release of information clerk is being trained. She has been given a copy of the release of information (ROI) procedure to follow, which is (in part) as follows:
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Walk-in requests
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Validate authorization
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Process the request
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Enter the requests in the ROI database
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On Friday morning, at the end of Martha’s first week, a woman stating she was Mrs. Turner walked in requesting her records. Joyce, Martha’s trainer, had been called to the HIM director’s office so Martha was on her own. She presented Mrs. Turner with an authorization form, and once it was completed, se printed the records requested. These were lab tests, which included pregnancy results. Martha presented the records to Mrs. Turner, and then proceeded to enter the information into the ROI database as per protocol. When Joyce returned to the office, she reviewed Martha’s handling of the request. Joyce became concerned about the request because Mrs. Turner was well known to her and her review of the authorization identified a concern with the signature. When she asked Martha for a description of the woman, her fears were confirmed that it was not Mrs. Turner who had requested the records.
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Prepare a minimum of a one-page summary explaining the changes that could be recommended to the ROI procedure to ensure that this type of release error would be less likely to happen in the future? Use references to support the changes you are recommending. Submit your assignment, in a Word document here

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